Facilities Maintenance Request
Empower employees to report facility issues or request services through a simple chat. The ORAI Agent collects location, issue type, and urgency, then schedules maintenance tasks in systems like IBM Maximo or FM:Systems. Status updates, technician assignment, and completion confirmations are all handled automatically, ensuring transparency and faster resolution.
Key Features
Guided Issue Reporting
Walks users through describing problems clearly and completely.
Priority Assessment
Automatically sets urgency based on impact and location.
Dispatch Integration
Creates work orders and assigns technicians in your CMMS.
Status Notifications
Keeps requesters informed at each workflow stage.
Key Benefits
- Drive issue resolution time from 48 hours to under 4 hours.
- Improve maintenance team utilization by 25%.
- Enhance transparency with real-time status updates.
- Reduce repetitive admin tasks by 70%.
Your Potential Savings
Time Saved Per Operation
0% improvement
Hours Saved Per Year
Across all 800 employees
Ready to transform your facilities maintenance request operations?
Contact us today to schedule a demo and see how the ORAI Agent can help your organization.
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